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Anger management
Anger is strange human emotion. There seems to be agreement among mental and
health professionals that violence is prevalent in the United States, and many
researchers, clinicians, and political leaders focus on the problem of violent
behavior. However, little is heard about the emotion that frequently precedes
such behavior - anger.
People of all ages, backgrounds, and cultures experience anger. Because
anger is both frequent and universal, most of us have some personal experience
of this emotion.
Most of their time people spend at work. Too many people are too angry at
work. Workplace violence is an extreme example. Even short of violence, every
day you see managers and co workers who are mad at each other, their co workers,
their employees, their bosses, their customers, the company, and the world
itself. Anger interferes with teamwork and productivity. It also creates an
environment that is negative, hostile, and frightening. Companies face legal
pressures to prevent this type of environment, and from employees' points of
view, anger takes the fun out of work. Because anger is a natural emotion, it
would be unrealistic to ask people not to feel it. Instead, the goal is to help
and, sometimes, require that at work, they deal with their anger less
aggressively and more appropriately. Dealing your anger in that manner is called
anger management. Since business is losing money it was not strange that
business people were one of the pioneers to anger management appliance.
They have learned that stomp out of meetings, slamming doors, yelling,
screaming, throwing things, swearing are unacceptable .
Anger for many of us is either the outward expression of an internal
emotion or an action created by circumstance. For a small minority, however,
there is something else that generates particular behavior. A small minority of
the people you will come into contact with will use their anger in a cold,
severe manner to fulfill their ends. For this minority, anger and aggression
will either be a part of their personality or it will be an element used as a
manipulative tool. For the majority, however, aggression is a behavior generated
by a cause. We have to reduce the causes that are giving rise to the behavior
and we will reduce the number of aggressive acts facing us.
There are many ways to manage aggression but one important factor cannot
be overlooked. There are some behaviors that are unmanageable and no matter how
hard we try, sometime nothing works. In situations where nothing works, it is
important to leave.
There are some techniques that anger management recommends. One of it is
effective use of body language within aggression and its value in helping to:
not inflame a situation, and deescalate a difficult situation. Other ones are
assertiveness, defusing techniques articulated with words or actions which can
help manage those high levels of energy. Danger levels of energy should be out
of the way in order to continue to deal with the individual, or ensure personal
safety.
It is important not to signal potential aggressor to increase the
feeling of power within her/him. It is equally important not to increase our
level of inside anger with a greater level of aggression.
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